Can I return an item I bought online to a physical store?
No, unfortunately, you cannot return an item purchased online to a physical store. Returns for online purchases must be handled through our website's return process. We strive to make the return process as convenient as possible for our customers. Simply visit our website and navigate to the returns page to initiate a return. Follow the provided instructions and print the prepaid return label. Package the item securely and attach the label to the package. Then you can drop it off at the nearest postal service location. Once we receive the returned item, we will process the refund or exchange promptly, following our return policy guidelines. Please note that items purchased in-store can only be returned or exchanged at our physical store locations.
Answered Nov 2, 2023
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