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Kinivo Customer FAQ

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What is Kinivo's Phone Number?

The question we are asked most often is about how to talk to Kinivo customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Product Information

What is Kinivo?

Kinivo is a company focused on creating consumer electronics and accessories, including HDMI switches, Bluetooth audio devices,...
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What products does Kinivo offer?

Kinivo provides a diverse selection of electronic products and accessories, including HDMI switches, splitters, cables, and...
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What is the warranty on Kinivo products?

Kinivo generally provides a one-year warranty for most of its products, covering defects in materials and workmanship. Warranty...
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Are Kinivo products compatible with smart TVs?

Kinivo products include HDMI switchers, cables, and audio devices that generally work well with smart TVs, allowing for easy...
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Can I find replacement parts for my Kinivo device?

Replacement parts for Kinivo devices can vary based on the specific model. Kinivo may not offer parts for every product, so...
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Device Compatibility

Can I use Kinivo devices with multiple devices?

Kinivo products are generally designed for compatibility with multiple devices, enabling options like connecting various...
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Do Kinivo products work with both iOS and Android devices?

Kinivo products are designed for compatibility with both iOS and Android devices, including Bluetooth audio devices and HDMI...
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Can I use Kinivo devices with my computer?

Kinivo devices are generally compatible with computers, allowing connections via HDMI for switches or splitters and Bluetooth...
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Can I use Kinivo devices with voice assistants like Siri or Google Assistant?

Kinivo devices have varying compatibility with voice assistants. Bluetooth products generally work with Siri and Google...
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User Support

What is the return policy for Kinivo products?

Kinivo's return policy permits returns within thirty days of purchase, requiring items to be in original condition and...
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Where can I find the user manual for my Kinivo product?

To find a user manual for a Kinivo product, visit the official Kinivo website and check the support or downloads section....
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How do I update the firmware on my Kinivo device?

Updating firmware on a Kinivo device typically involves checking the current version, visiting the official Kinivo website for...
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What do I do if my Kinivo device is not working properly?

When a Kinivo device is not working properly, first check the power connection and secure all cables. Restart the device to fix...
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What should I do if my Kinivo product is not charging?

If a Kinivo product is not charging, trying a different outlet and cable, checking the charging port, and observing any...
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What is the battery life of Kinivo Bluetooth products?

The battery life of Kinivo Bluetooth products varies by model and usage, generally lasting between eight to twenty hours per...
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We look to the Kinivo issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Kinivo issues reported to GetHuman
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