What is your return policy?

Our return policy at Katsmed.com aims to provide a hassle-free experience for our customers. If you are not completely satisfied with your purchase, you may return the item within 30 days of delivery for a full refund. However, please note that the item must be unused, in its original packaging, and in the same condition as you received it. We understand that unforeseen circumstances may occur, and we offer replacements for damaged or defective products within this timeframe as well. The refund will be processed within a reasonable time once we receive the returned item. Please refer to our website for detailed instructions on how to initiate a return or contact our customer support team for further assistance. Your satisfaction is our top priority, and we strive to make the return process as simple and efficient as possible.