Can I cancel or change my order after it has been placed?

Asked a year ago
Yes, customers have the option to cancel or change their order after it has been placed, but it must be done within a certain time frame. JoesNewBalanceOutlet.com allows order modifications or cancellations, as long as the request is made before the order is processed and shipped. Once an order has been processed, it cannot be canceled or changed. To cancel or modify an order, customers should contact the customer service department as soon as possible via phone or email, providing the order number and explaining the desired changes. The customer service team will then assist in processing the cancellation or necessary modifications. It is important to act promptly to ensure the best chance of success in canceling or changing an order.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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