How do I get an extension on my Jio payment?

In a nutshell: Jio offers prepaid plans for unlimited calls, SMS, and high-speed internet. You can set up autopay for convenience. To extend your subscription, switch from prepaid to postpaid using the MyJio app. Log

Adam Goldkamp is the editor / author responsible for this content.
Mar 6, 2024

Introduction

Jio offers various prepaid plans for unlimited calls, SMS, and high-speed internet. These plans allow you to experience uninterrupted connectivity no matter where you’re located. For greater convenience, you can set up autopay to reduce the hassle of entering your details monthly to make payments. If your subscription ends, you can still enjoy endless entertainment, streaming your favorite videos and sports. Here’s how to get an extension for your Jio payment.

Open MyJio App

To get an extension on your subscription, you have to migrate your service from prepaid to postpaid using MyJio app. Open MyJio app on your mobile phone to get started. If you don’t have the application on your device, download it from the Play Store or App Store depending on whether you use an Android or Apple device. Search MyJio app and click “Install” to download and install the app on your device.

How do I get an extension on my Jio payment? (Step 1)

Log Into Your Account

Once the application is installed, tap it to open it. The app will ask for your account details to log into your account. Enter your mobile number and click “Log In.”

How do I get an extension on my Jio payment? (Step 2)

Enter Your OTP

The platform then sends an OTP to your mobile number which you can use to sign in. After authentication, the application opens your account dashboard. The app asks for location and storage permissions on your device. Click “Proceed” to begin using the app.

How do I get an extension on my Jio payment? (Step 3)

Tap on “Mobile”

The application automatically displays your account dashboard. The top of the screen lists a few service options the platform provides. Click “Mobile” on the top left.

How do I get an extension on my Jio payment? (Step 4)

Tap the “Switch to JioPlus” Banner

The “Mobile” section provides information on your account number, data usage and expiry period, your current plan, and more. Proceed to the bottom of the screen and tap on the “Switch to JioPlus” banner. Click the “Get Started” button to open the next section.

How do I get an extension on my Jio payment? (Step 5)

Upgrade to Post Paid

On the new screen, the app shows a few steps required to upgrade to postpaid. The steps are illustrated with pictures, and entail the following:

First, you’ll need to confirm your details, which will be the same ones you use for prepaid services. Next, you must choose the plan you prefer. Third, you’ll complete the payment details for the postpaid service, and finally, you’ll restart your mobile device. Click the “Get Started” Button below the listed steps to continue.

How do I get an extension on my Jio payment? (Step 6)

Confirm Your Account Details

Check the account details that the app reveals. These are your name, your billing type, Jio number, and email ID. Click “Proceed” after ensuring that everything is correct.

How do I get an extension on my Jio payment? (Step 7)

Enter OTP and Accept Terms and Conditions

Next, the platform sends an OTP to your mobile number. Enter it and check the terms and conditions agreement box. Click “Submit.”

How do I get an extension on my Jio payment? (Step 8)

Select Your Plan

The next screen presents postpaid plans. Choose the plan you want and click “Buy.”

How do I get an extension on my Jio payment? (Step 9)

Proceed to Pay

The next screen shows the total amount payable. Click “Proceed to Pay.” Choose your preferred payment method and select “Pay Now.” If you encounter challenges completing the process, contact Jio customer support for help.

How do I get an extension on my Jio payment? (Step 10)

Conclusion

The Jio platform provides a user-friendly interface that allows you to easily access all the company’s services. They offer various data packs that you can choose according to your needs. You can easily upgrade your digital benefits any time you need to do so. In case of any issues during your experience, contact the customer service team for technical assistance.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How do I get an extension on my Jio payment?

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