What should I do if I receive a damaged or incorrect item?
Asked a year ago
If you receive a damaged or incorrect item from Jewelbasket.com, you should contact customer service as soon as possible to report the issue. Provide details about the item you received and the problem with it so they can assist you in resolving the issue. They will guide you through the steps to either receive a replacement item or a refund for the damaged or incorrect item. It is important to act quickly to ensure that the situation is rectified in a timely manner and that you are satisfied with the outcome.
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