Can I cancel or change my order after it has been placed?

Asked 6 months ago
Yes, you can cancel or change your order after it has been placed, but only if the item has not yet been shipped. Jewelbasket.com understands that circumstances may change or mistakes can happen. To cancel or modify your order, you must contact us as soon as possible by phone or email. Our customer service team will assist you in making the necessary changes. However, please note that once the order has been shipped, we are unable to cancel or modify it. In such cases, you can return the item according to our return policy. We strive to provide flexible and convenient purchasing options for our valued customers while ensuring efficient order processing.
Jeff Whelpley is the editor / author responsible for this content.
Answered Nov 2, 2023

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