What is your policy on flight delays and cancellations?

At Jet Travel, we understand that flight delays and cancellations can be frustrating. We prioritize customer satisfaction and have a thorough policy in place to address such situations. In the case of a flight delay, we make every effort to notify passengers promptly and provide updates on the estimated departure time. If the delay exceeds a certain duration, we offer appropriate compensation or alternate arrangements to minimize inconvenience. Similarly, for flight cancellations, we immediately inform passengers and provide options for rescheduling or refunding their ticket price. Our policy ensures that passengers are fairly compensated for any inconvenience caused and are assisted in the best possible way. We value our customers' time and strive to make their travel experience as smooth as possible, even when faced with unforeseen circumstances.