What is the return policy?

Our return policy at Jackssurfboards.com is designed to provide you with a hassle-free experience. We understand that sometimes a product may not meet your expectations, and we want to ensure your complete satisfaction. If you are not satisfied with your purchase, you may return it within 30 days of the purchase date. We accept returns for items in their original condition, unused, and with all tags and packaging intact. Please note that certain products, such as swimwear, underwear, and customized items, are not eligible for return. To initiate a return, simply contact our customer service team, who will guide you through the process. Once your return is received and inspected, we will issue a refund in the original form of payment within a reasonable timeframe. Please refer to our website for more detailed information on our return policy, including any exceptions or additional terms. Thank you for shopping with Jackssurfboards.com!