Is it possible to cancel an order?

Yes, it is possible to cancel an order. If you wish to cancel an order placed on Jackssurfboards.com, please contact our customer service team as soon as possible. We understand that sometimes situations change or customers may have second thoughts. However, it is important to note that we strive to process and ship orders quickly, so it is crucial to notify us promptly. Our customer service team will assist you in canceling the order and issuing a refund if applicable. Please be aware that if the order has already been processed and shipped, the cancellation will not be possible. In such cases, you may need to return the item following our hassle-free return policy.