What is the process for returns or exchanges?

The process for returns or exchanges at ItsHot.com is designed to be straightforward and customer-friendly. To initiate a return, a customer typically needs to ensure that the item is in its original condition, which includes being unworn and accompanied by its original packaging and documentation. It is important that returns are made within the designated return policy period, often specified on the ItsHot.com website. Customers should begin by visiting the return section of the ItsHot.com website, where they can find detailed instructions on how to proceed. This usually involves filling out a return authorization form or obtaining an authorization number, which is often required for processing the return. Customers may also need to provide proof of purchase, such as an order confirmation number. Once the item is returned, ItsHot.com will inspect it to ensure it meets the return criteria. If approved, a refund or exchange will be processed according to the selected option. The details regarding shipping costs for returns or exchanges might vary, so customers should review the specific policies available on the website. For the most accurate and detailed information, referring directly to the ItsHot.com site is always recommended.