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Irvs.com Customer FAQ

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What is Irvs.com's Phone Number?

The question we are asked most often is about how to talk to Irvs.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Irvs.com Customer Questions

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Products and Brands

What types of luggage do you sell?

Irv's Luggage provides a variety of luggage types, including suitcases in various sizes and materials, duffel bags, backpacks,...
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Can I find travel accessories in your store?

Irv's Luggage store provides a diverse selection of travel accessories, including pillows, packing cubes, luggage tags, and...
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What brands do you carry?

Irv's Luggage store carries a range of well-known brands including Samsonite, American Tourister, and Tumi, catering to various...
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Do you provide built-in security features in your luggage?

Irv's Luggage provides various products with built-in security features such as TSA-approved locks, cable locks, and anti-theft...
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Returns and Warranties

Do you have a warranty on your products?

Irv's.com offers various warranties for their products, often determined by the brand or item. Typically, these limited...
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What is your return policy?

Irv's.com has a return policy that generally allows returns within thirty days of purchase, provided items are in original...
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What should I do if my luggage is damaged upon arrival?

If luggage is damaged upon arrival, it is essential to inspect it at the airport and notify the airline staff immediately....
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Ordering and Payment

How can I make a purchase?

Purchasing on Irvs.com involves visiting the site to explore their product range, selecting items to add to your cart, and...
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What payment options do you accept?

Irv's.com provides various payment methods for a seamless shopping experience, including major credit cards like Visa,...
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Are there discounts for bulk purchases?

Irv's.com might provide discounts for bulk purchases, but the details depend on the items and current promotions. It's...
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Shipping and Tracking

Do you offer international shipping?

Irv's.com usually offers international shipping to accommodate global customers interested in their luggage and accessories....
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Can I track my order once it’s shipped?

Yes, customers can track their order through a confirmation email containing the tracking number once it is shipped from...
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Customer Support and Services

How do I care for my luggage?

Caring for luggage involves proper cleaning based on the material, such as wiping hard-shell bags and using soap for fabric....
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Do you offer repair services for bags?

Irv's luggage store mainly sells travel products and does not advertise bag repair services. However, customers can check...
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Do you have a loyalty program for regular customers?

Currently, Irv's.com does not have a publicly available loyalty program for its customers. However, they may offer sales and...
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