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What should I do if my internet connection drops frequently?

Asked 5 months ago
Experiencing frequent drops in your internet connection can be frustrating, and there are several steps you can take to troubleshoot the issue. First, it is essential to check the physical connections of your modem and router. Ensure that all cables are properly connected and that there are no visible damages. A loose or frayed cable can lead to intermittent connectivity issues. Next, consider restarting your modem and router. Power cycling these devices can often resolve temporary glitches that may cause the connection to drop. Simply unplug them, wait for about thirty seconds, and then plug them back in. If the problem persists, it may be helpful to check for network interference. Ensure that your router is positioned in a central location in your home, away from walls and other electronic devices that could interfere with the signal. Additionally, you might want to see if there are too many devices connected to your network, as this can overload your bandwidth. It is also advisable to check the service status in your area, as outages or maintenance work by Internet Connection may lead to disruptions. If you continue to experience problems despite trying these steps, you may want to refer to the current web page for additional troubleshooting tips or contact information for support.
Answered Jun 26th 2025

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