Can I use my existing modem/router with your service?
Asked 6 months ago
Yes, you can use your existing modem/router with our internet service. We strive to provide a seamless transition for our customers and ensure compatibility with a wide range of modem/router models. Simply connect your current modem/router to our service and you should be able to access the internet right away. However, please note that for optimal performance, we recommend using a modem/router that supports the latest standards and technologies, such as 802.11ac for Wi-Fi or DOCSIS 3.0 for cable connections. In case you experience any connectivity issues, our customer support team is available to assist you in troubleshooting and finding a suitable solution.
Need further help?
Type out your followup or related question and we will get you an answer right away.
Similar Questions
Need to call Internet Connection?
If you need to call Internet Connection customer service, now that you have the answers
that you needed, click the button below. You can either call them on your phone or use our
free AI-powered phone to dial for you, get a rep for you, and more.
Call Internet ConnectionInternet Connection
Find a list of many popular Internet Connection questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Internet ConnectionInternet Connection Customer Service FAQAsk a QuestionWas this page helpful?Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!