Insinkerator Customer Service

Ways to contact Insinkerator and solve common issues

Use Insinkerator's Phone Number

Insinkerator's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for Insinkerator

Contacting Insinkerator customer support

Below you can compare and contrast the 2 ways to contact Insinkerator by looking at which ones are the fastest and which ones other customers recommend the most for solving Insinkerator customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Insinkerator across the following channels: Phone, Web.

Phone number / contactWaitVotes
Customer Service
3 mins10
Online Help at
Customer Service
< 2 hrs61

Insinkerator: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Insinkerator.
Can I use my Insinkerator disposal unit with a septic system?
Yes, you can use your Insinkerator disposal unit with a septic system. Insinkerator disposals are designed to be compatible with septic systems, ensuring efficient and convenient waste disposal. However, certain considerations need to be taken into account to maintain the proper functioning of your septic system. It is crucial to use the disposal unit sparingly, as excessive use may overload the septic tank and disrupt its natural balance. Avoid discarding large or difficult-to-breakdown items, such as bones or fibrous vegetables, to prevent clogging. Regular maintenance, such as periodic pumping and adding beneficial bacteria treatments, is recommended to optimize the performance and longevity of your septic system. By following these guidelines, you can enjoy the benefits of an Insinkerator disposal unit without compromising your septic system's effectiveness.
What is the warranty period for Insinkerator products?
The warranty period for Insinkerator products varies depending on the specific model. However, most Insinkerator products come with a standard warranty period of 2 to 5 years. This warranty covers any defects in materials and workmanship that occur during normal residential use. Customers are advised to register their product online within 90 days of purchase to activate the warranty. Insinkerator also offers extended warranty options for purchase, which can provide additional coverage beyond the standard warranty period. It is recommended that customers review the warranty details for their specific Insinkerator product to understand the exact coverage and duration of the warranty.
How often should I use the self-cleaning feature on my Insinkerator instant hot water dispenser?
The frequency at which the self-cleaning feature on an Insinkerator instant hot water dispenser should be used varies based on usage and water condition. For most households, it is recommended to activate the self-cleaning feature at least once every six months. Nevertheless, if you experience hard water or heavy usage, it might be necessary to clean it more often. By running the self-cleaning cycle, mineral deposits can be dissolved, preventing any build-up that could affect performance or water quality. Regular maintenance is essential to ensure the continued efficiency and longevity of your Insinkerator instant hot water dispenser, so consider checking the user manual or contacting customer support for specific recommendations based on your individual needs.
Can I use a dishwasher with my Insinkerator garbage disposal?
Yes, you can use a dishwasher with your Insinkerator garbage disposal. Our garbage disposals are designed to integrate seamlessly with dishwashers. By connecting the dishwasher drain pipe to the disposal unit, it efficiently disposes of food wastes from the dishwasher. The powerful motor and grinding system in our garbage disposals can handle food waste from both your sink and dishwasher. This convenient feature not only saves you time and effort but also helps to promote a cleaner and more hygienic kitchen environment. So, you can confidently use your dishwasher alongside your Insinkerator garbage disposal without any issues.
What size of InSinkErator disposal unit do I need for my kitchen sink?
The size of the InSinkErator disposal unit you need for your kitchen sink depends on various factors, including the size of your sink and your household's waste disposal needs. InSinkErator offers a range of disposal unit sizes to choose from, ensuring a solution that fits your requirements. For smaller sinks or households with minimal waste, a compact unit like the Badger 5 may suffice. Medium-sized sinks or moderate waste volumes can be better accommodated with models like the Evolution Compact. For larger sinks and higher waste quantities, the Evolution Excel with its robust motor and exclusive SoundSeal technology is recommended. It is crucial to consider your specific needs when selecting an InSinkErator disposal unit to ensure optimal performance and functionality.
What is the noise level of Insinkerator garbage disposals?
The noise level of Insinkerator garbage disposals varies depending on the specific model. Insinkerator understands that noise can be a concern for homeowners, so they have developed technologies to reduce noise levels. Many of their models feature advanced SoundSeal technology, including insulation, vibration-reducing components, and anti-vibration sink mounts, which significantly lessen noise during operation. This innovative design ensures that Insinkerator garbage disposals operate quietly and without disrupting your everyday activities. Additionally, Insinkerator also offers Quiet Collar sink baffle and QuietPlus models that deliver even quieter performance. With Insinkerator, you can enjoy the convenience of a garbage disposal without the unwanted noise disturbance.
What type of food waste can I put in my Insinkerator disposal unit?
You can safely dispose of most food waste in your Insinkerator disposal unit. This includes fruit and vegetable scraps, coffee grounds, bread and pasta, small bones, and eggshells. However, certain items should never be placed in the disposal unit as they can cause damage or clogs. Avoid disposing of large bones, fibrous food waste like corn husks or celery, grease, oil, fats, seafood shells, coffee filters, or non-food items like plastic, paper, or metals. These can disrupt the unit's functioning or lead to blockages. Remember to always run cold water while using the disposal and gradually feed small amounts of waste to prevent jams.
There's more!
Click below to show 1 more questions, answers, and complete guides to common Insinkerator customer support problem.

Does GetHuman work with Insinkerator?

GetHuman does not work with Insinkerator's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Insinkerator at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Insinkerator's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Insinkerator at a Glance

Insinkerator has no chat option
Insinkerator has no customer email
Insinkerator has 1 help forum
Insinkerator has no twitter handle
Insinkerator has no facebook page
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