What is your warranty policy?
Asked 6 months ago
Our warranty policy at Infinityshoes.com aims to satisfy our customers with their purchases. We stand behind the quality and craftsmanship of our products. All our shoes are guaranteed against defects in materials and workmanship for a period of one year from the purchase date. If any issues arise within this timeframe, we will repair, replace, or provide a refund for the defective item. Please note that the warranty does not cover normal wear and tear, misuse, or accidental damage. To initiate a warranty claim, customers can reach out to our customer service team with their order details and a description of the issue. We are committed to ensuring a positive shopping experience and addressing any concerns promptly.
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