What is your return policy?

Our return policy at Infinityshoes.com allows customers to return unworn merchandise within 30 days of delivery for a full refund. To be eligible for a return, items must be in their original condition and packaging. We kindly ask customers to include a copy of the invoice or order confirmation with the returned item to ensure a smooth process. All returns are subject to inspection before a refund is issued. If the return is approved, the refund will be credited using the original payment method within 7-10 business days. Please note that original shipping charges are non-refundable, and customers are responsible for return shipping costs, unless the return is due to a mistake on our part. Our goal is to offer hassle-free returns and ensure customer satisfaction.