What is your return policy?
Our return policy at Indochino.com ensures customer satisfaction. If you are unsatisfied with your purchase for any reason, we offer a hassle-free return process. Within 30 days of receiving your order, you can return the item for a full refund or exchange. All garments must be in their original, unworn condition with tags attached. To initiate a return, simply contact our customer service team, and they will guide you through the process. Please note that made-to-measure suits have a separate return policy but are also eligible for returns within 30 days. We strive to make the return experience as convenient and straightforward as possible, emphasizing our commitment to providing exceptional service to our valued customers.
Answered May 3, 2024
Need further help?
Type out your followup or related question and we will get you an answer right away.
Need to contact Indochino.com?
If you need to talk to Indochino.com customer service, now that you have the answers
that you needed, click the button below.
Contact Indochino.com