Can I cancel or change my order after it has been placed?

Asked a year ago
Once an order has been placed on Indochino.com, it cannot be cancelled or changed. We strive to provide our customers with the best shopping experience by processing orders quickly and efficiently. As soon as an order is received, our team begins working on it immediately, which means we are unable to make any modifications or cancellations. We recommend reviewing your order details carefully before finalizing the purchase. However, we do offer a hassle-free return and exchange policy. If you are not completely satisfied with your purchase, you can return it within our specified timeframe for a refund or exchange. Please refer to our Returns & Exchanges policy for more information.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to contact Indochino.com?

If you need to talk to Indochino.com customer service, now that you have the answers that you needed, click the button below.
Contact Indochino.com

Indochino.com

Find a list of many popular Indochino.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Indochino.com Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!