Can I exchange an item for a different size or color?

Indochino has a flexible exchange policy that allows customers to exchange items for a different size or color. This process is designed to ensure that customers are satisfied with their purchases. Typically, exchanges can be initiated within a specific timeframe after receiving the item. It is important for customers to keep the original tags attached and ensure that the item is in its unworn condition during the exchange process. To begin an exchange, customers usually need to visit the Indochino website, where they can find detailed instructions on how to proceed. Often, customers may need to provide their order details and may be asked to fill out a return form to facilitate the exchange. Shipping charges for the return of the original item and the new item may vary, so it is advisable to check the current return policy on the website. In summary, Indochino offers a way to exchange items for different sizes or colors, and customers are encouraged to consult the most recent guidelines on the official website to ensure they have the latest information regarding exchanges.