Are there any payment assistance programs available?

Yes, Indiana Michigan Power offers payment assistance programs to help eligible customers with their energy bills. These programs are designed to provide financial support and assistance for customers who may be facing difficulty in paying their energy bills. Some of the payment assistance programs available include the Low Income Home Energy Assistance Program (LIHEAP), which provides annual assistance to income-qualified households, and the Neighbor to Neighbor Program, which is a fund supported by voluntary contributions from customers, employees, and I&M. The company also offers Flexible Payment Arrangements to help customers manage their bills by providing options for spreading out payments. These programs aim to ensure that all customers have access to affordable and reliable energy services.