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InVision App Customer FAQ

Top Answers & How-to Guides

How do I Contact InVision App Customer Service?

The question we are asked most often is about how to talk to InVision App customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is there a free trial available for InVision?

InVision does provide a free trial that lets users try out its core features for design projects. This is a great way for...

How do I update my billing information?

To update billing information on InVision, users must log into their account and go to the account settings or billing sections...
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Features and Functionality

What features does InVision offer?

InVision offers numerous features designed to improve design and collaborative work. Key features include high-fidelity...
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How can I collaborate with my team using InVision?

InVision offers a comprehensive suite of tools to enhance team collaboration throughout the design process. It includes...
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How do I import designs into InVision?

Importing designs into InVision is simple and can be done via the desktop application or web interface. Users can drag and drop...
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Can I use InVision for client presentations?

InVision is a great choice for client presentations as it allows the creation of interactive prototypes, enhancing client...
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How does version control work in InVision?

InVision's version control system simplifies collaboration by tracking multiple design file iterations. Designers can upload...
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What file formats does InVision support?

InVision supports various design file formats including PSD, SKETCH, and AI, as well as PNG and JPEG for static images. It also...
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What integrations does InVision support?

InVision offers numerous integrations that enhance its capabilities, including collaboration tools like Slack, project...
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How do I create a prototype in InVision?

To create a prototype in InVision, begin by uploading your design files from tools like Sketch or Adobe XD. Arrange the screens...
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Account and Billing

Is there a free trial available for InVision?

InVision does provide a free trial that lets users try out its core features for design projects. This is a great way for...
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How do I update my billing information?

To update billing information on InVision, users must log into their account and go to the account settings or billing sections...
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Support and Resources

What is InVision's security policy?

InVision prioritizes security with a comprehensive policy to protect user data, including data encryption both in transit and...
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How do I report a bug or issue in InVision?

To report a bug in InVision, users should use the feedback tools within the application, as this channels issues directly to...
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What resources are available for learning how to use InVision?

InVision offers numerous learning resources, including detailed documentation, tutorials, community forums for user...
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Access and Compatibility

Can I access InVision on mobile devices?

InVision App can be accessed via mobile devices, primarily through prototype links in browsers. While this allows for feedback...
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What are the system requirements for using InVision?

InVision does not impose strict system requirements since it functions as a web application. For optimal performance, it is...
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