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Idaho Power Customer FAQ

Top Answers & How-to Guides

What is Idaho Power's Phone Number?

The question we are asked most often is about how to talk to Idaho Power customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the current electricity rates?

The current electricity rates offered by Idaho Power Co may vary depending on your location and the type of service you require. To...
Ask any question you have about Idaho Power customer service, get an answer now.
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Billing and Payments

How do I pay my bill online?

To pay your bill online, simply log in to your Idaho Power account on our website. Once logged in, you can view your bill and choose...
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How do I sign up for paperless billing?

Signing up for paperless billing with Idaho Power is quick and easy. Simply log in to your online account, navigate to the billing...
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What payment options are available?

Idaho Power Co offers a variety of payment options to meet customers' needs and convenience. Customers can make payments online through...
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Can I set up automatic bill payments?

Yes, customers can easily set up automatic bill payments with Idaho Power Co. This convenient feature allows for hassle-free bill payment...
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Service Setup

How do I start or stop service?

To start or stop service with Idaho Power, you will need to contact our customer service team. They will be able to assist you with...
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Safety Concerns

What should I do if I see a downed power line?

If you see a downed power line, stay at least 10 feet away and keep others away as well. Never touch anything in contact with the line,...
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Energy Efficiency

What programs or rebates are available for energy efficiency?

Idaho Power Co offers a range of programs and rebates to promote energy efficiency. Customers can take advantage of the Home Energy...
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Rates and Pricing

What are the current electricity rates?

The current electricity rates offered by Idaho Power Co may vary depending on your location and the type of service you require. To...
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Help me with my Idaho Power customer service issue

Ask any question you have about Idaho Power customer service. We will do our best to get you answers right away.
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