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Idaho Power Customer FAQ

Top Answers & How-to Guides

What is Idaho Power's Phone Number?

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Recent Idaho Power Customer Questions

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Billing and Payments

How do I pay my bill online?

To make an online payment to Idaho Power, visit the Idaho Power website and navigate to the billing or account section. Sign in...
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How do I sign up for paperless billing?

To enroll in paperless billing with Idaho Power, customers should access their online account, find the billing section, and...
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What payment options are available?

Idaho Power provides various payment methods including online payments through the website, checks sent by mail, and in-person...
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Can I set up automatic bill payments?

Idaho Power offers automatic bill payments, allowing customers to pay monthly bills without manual action. Payments can be...
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What should I do if my bill is high?

To manage high bills from Idaho Power, customers should review their bills for specific charges and seasonal changes in usage....
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Can I receive notifications for billing and outages?

Idaho Power provides customers with options to receive alerts about billing and outages, allowing notifications via phone,...
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Service Management

How do I start or stop service?

To commence or terminate service with Idaho Power, customers generally need to follow set procedures, which can be done online...
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What is the process for moving my service to a new address?

The process of transferring service to a new address with Idaho Power includes gathering necessary details like the account...
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Outages and Safety

What should I do if I see a downed power line?

If a downed power line is encountered, safety is paramount. One should not approach or touch the line and should maintain a...
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How do I report an outage?

Customers can report an outage to Idaho Power by visiting their website, where they will find specific instructions for...
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What should I do in case of a power outage?

In the event of a power outage, remain calm and check if your neighbors are affected too. Disconnect appliances to avoid...
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Energy Efficiency

What programs or rebates are available for energy efficiency?

Idaho Power provides various energy efficiency programs and rebates for residential and commercial customers, including...
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Are there any resources for energy-saving tips?

Idaho Power provides numerous resources for energy-saving techniques on their official website, including practical advice on...
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How can I lower my energy consumption?

To lower energy consumption, home insulation, energy-efficient appliances, LED bulbs, and mindful energy use can be very...
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Rates and Usage

What are the current electricity rates?

Idaho Power's electricity rates are subject to change based on location, customer type, and usage, spanning residential,...
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How can I check my usage history online?

Idaho Power enables customers to view their usage history online through their website. By logging into their accounts, users...
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Assistance Programs

Are there programs to assist low-income customers?

Idaho Power has various programs to support low-income customers, including financial assistance for heating costs and...
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What renewable energy options does Idaho Power offer?

Idaho Power incorporates renewable energy into its offerings, focusing on hydroelectric, wind, and solar power. Hydroelectric...
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