What is the average response time for customer service inquiries?
Asked a year ago
The average response time for customer service inquiries at Hydro-Quebec is approximately 24 to 48 hours. Our dedicated customer service team strives to address queries promptly and efficiently. However, response times may vary depending on the complexity and volume of inquiries received. We prioritize providing accurate and comprehensive solutions to ensure our customers' satisfaction. Rest assured, we are committed to promptly assisting you with any concerns or questions related to our services. In case of emergencies or urgent matters, we recommend reaching out to our 24/7 customer support hotline for immediate assistance.
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