What is your returns policy?

Our returns policy at Home Delivery Network (UK) is designed to ensure customer satisfaction and provide a hassle-free experience. We understand that occasionally, items may need to be returned for various reasons. For non-faulty products, customers can return them within 14 days of delivery. To initiate the process, they need to contact our customer service team, who will guide them through the return procedure. It is important to ensure the item is in its original packaging and condition, with all accessories included. In the case of faulty or damaged items, customers are requested to notify us within 48 hours of delivery. Our dedicated team will promptly arrange a replacement or refund. We aim to resolve any issues as quickly as possible to minimize inconvenience. Please note that certain products may have specific return conditions, and these will be clearly outlined on our website. For any further queries, our customer service representatives are available to assist.