What is your return policy?

At Hocks.com, we have a straightforward and customer-friendly return policy. If you are not completely satisfied with your purchase, you can return it within 30 days of the delivery date for a full refund or exchange. We accept returns for items in their original condition, unused, and with all the original packaging and tags intact. However, please note that certain items, such as perishable goods, personalized products, or items marked as final sale, may not be eligible for return. To initiate a return, simply contact our customer service team, and they will guide you through the process. We aim to process returns within two weeks of receiving the returned item. For more details, please refer to our Returns and Exchanges page on our website.