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What should I do if my order hasn’t arrived?

Asked 4 months ago
If an order from Highspots.com has not arrived as expected, there are several steps you can take to address the situation. First, it is advisable to check the order confirmation email you received after placing your purchase. This email should contain important information, such as your order number, estimated delivery date, and tracking information if applicable. By following any provided tracking links, you can see the current status of your shipment. If you find that the tracking information indicates that the package is delayed or has not been updated for some time, it may be beneficial to explore the shipping provider's website to gather more details about possible delays in transit. Weather conditions or other unforeseen circumstances may occasionally impact delivery schedules. Additionally, you may wish to review the Highspots.com website for information regarding shipping policies, including handling times and common issues. If the package has still not arrived after thorough investigation of the tracking details and shipping policies, it is reasonable to seek assistance. You can find contact information for Highspots.com on their current web page, where you might reach out for further help regarding your order status. They should be able to assist you in resolving the matter.
Answered Aug 4th 2025

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