What is the return policy for products purchased on Highspots.com?

The return policy for products purchased on Highspots.com is designed to ensure customer satisfaction. If you are not completely happy with your purchase, you may return the item within 30 days of receipt for a refund or exchange. Please make sure the product is in its original condition, unopened, and unused. DVDs and Blu-rays must be in their original sealed packaging. Customized or autographed items cannot be returned unless there is a defect. To initiate a return, contact our customer service team to receive a return authorization. Shipping costs for returns are the responsibility of the customer, unless the return is due to an error on our part. It is recommended to use a trackable shipping method for returns. Refunds will be processed within 14 days from the date the return is received.