What is your cancellation policy?

Our cancellation policy at Hertz Furniture is designed to be flexible and accommodating for our valued customers. If you need to cancel an order, we ask that you notify us as soon as possible. Orders for stocked items that have not yet been shipped can be canceled without any fees or charges. However, for items that have already been shipped or are custom-made, cancellation may incur a restocking fee or additional charges. Our team is committed to providing excellent customer service, so we encourage you to reach out to us directly to discuss your specific situation and we will do our best to find a satisfactory solution.