At Hartford York, we strive to ensure customer satisfaction with our products. However, there are a few restrictions on returns. First and foremost, all items must be returned within 30 days of the original purchase date. Additionally, items must be in their original condition with tags attached for eligibility. Unfortunately, we are unable to accept returns on personalized or custom-made items. Additionally, for hygiene reasons, we cannot accept returns on certain products such as hats or socks once they have been worn or used. We also do not cover return shipping costs unless there was a mistake on our end. If you have any further questions or concerns regarding our return policy, please do not hesitate to reach out to our dedicated customer support team.
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