What is your return policy?

Our return policy at HarrietCarter.com ensures customer satisfaction. If you're not completely happy with your purchase, we are pleased to offer a hassle-free return process. We accept returns within 90 days of purchase, providing the item is in its original packaging and accompanied by a receipt. Returns can be made via mail or at any of our retail stores. For online purchases, customers can request a prepaid return label or opt to use their own carrier. Once the returned item is received, we promptly issue a refund, either to the original method of payment or as store credit. At HarrietCarter.com, we value your convenience and strive to make the return experience as seamless and enjoyable as possible.