What happens if a service professional is late?

If a service professional is late for a scheduled appointment through Handy, it can lead to a few different outcomes. Handy typically places an emphasis on punctuality as it is important for both the service professionals and customers to maintain a schedule that works for everyone involved. If a service professional is delayed, it is usually advisable for them to communicate with the customer to provide an update on their estimated arrival time. The customer may have the option to wait for the service professional to arrive, or they may choose to cancel the appointment if they prefer not to wait. In some cases, if the delay is significant, customers may also inquire about rescheduling the service for a later time. It is important to note that Handy has guidelines related to cancellations and delays, which can vary depending on the specific situation. For more detailed information about what happens if a service professional is late, customers can refer to the Handy website or app where they may find resources and policy clarifications related to service appointments.