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HM Passport Office Customer FAQ

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What is HM Passport Office's Phone Number?

The question we are asked most often is about how to talk to HM Passport Office customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent HM Passport Office Customer Questions

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Application Process

What documents do I need to provide for a passport application?

When applying for a passport through HM Passport Office, applicants must provide proof of identity and nationality, such as a...
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How long does it take to process a passport application?

The processing duration for passport applications at HM Passport Office usually takes around ten weeks for standard...
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Can I track the progress of my passport application?

Individuals can track their passport application status via the HM Passport Office using a provided reference number. This...
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Can I renew my passport online?

Individuals can renew their passports online through HM Passport Office's website, primarily for those over sixteen with...
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What is the cost of getting a passport?

The cost of a passport from HM Passport Office varies by application type and processing speed. As of October 2023, online fees...
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Do I need to submit my old passport when applying for a new one?

When applying for a new passport with HM Passport Office, you typically need to submit your old passport to verify your...
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Are there expedited services for passport applications?

Yes, HM Passport Office does offer expedited passport application services for those who need quicker processing. Options...
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Passport Details

Can I change the details on my passport after it is issued?

Once a passport is issued, correcting any errors requires contacting HM Passport Office, while changing personal details, like...
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What is the validity period of a passport?

The validity of a British passport varies by age: adults usually receive ten years, while children get five years. It is...
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What are the different types of passports available?

HM Passport Office offers various passport types including standard adult passports for those aged 16 and over, child passports...
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How do I update my passport photo?

To update a passport photo, one must follow HM Passport Office's specific guidelines for photo size, quality, and background. A...
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Travel Requirements

Do I need a passport to travel within the UK?

When traveling domestically in the UK, a passport is not mandatory; however, some transport companies may ask for...
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Do children need their own passports?

Children must have their own passports for international travel, regardless of their age, as every traveler needs a valid...
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What should I do if my passport is lost or stolen?

If a passport is lost or stolen, it's crucial to report the incident to local authorities to create an official record. Then,...
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Can I apply for a passport for a child?

Yes, HM Passport Office allows applications for passports on behalf of children under sixteen. The process involves specific...
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HM Passport Office issues reported to GetHuman

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