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HM Passport Office Customer FAQ

Top Answers & How-to Guides

What is HM Passport Office's Phone Number?

The question we are asked most often is about how to talk to HM Passport Office customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the validity period of a passport?

The validity period of a passport depends on various factors, including the type of passport and the age of the passport holder. For...
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Application Documents

What documents do I need to provide for a passport application?

When applying for a passport, you need to provide specific documents to support your application. Primary proof of identity can be...
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Processing Time

How long does it take to process a passport application?

The processing time for a passport application varies depending on several factors. For routine applications, it typically takes around...
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Tracking Status

Can I track the progress of my passport application?

Yes, you can track the progress of your passport application. Once you have submitted your application, you will receive a reference...
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Passport Renewal

Can I renew my passport online?

Yes, you can renew your passport online. HM Passport Office provides an online service for passport renewal, which is quick, convenient,...
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Cost of Passport

What is the cost of getting a passport?

The cost of getting a passport varies depending on several factors. For standard adult passports, the current fee is £85.50 for online...
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Submission of Old Passport

Do I need to submit my old passport when applying for a new one?

Yes, you are required to submit your old passport when applying for a new one. The HM Passport Office requires your old passport to...
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Updating Passport Details

Can I change the details on my passport after it is issued?

No, you cannot change the details on your passport after it is issued. Once your passport is issued, the personal information contained...
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Travel within UK

Do I need a passport to travel within the UK?

No, you do not need a passport to travel within the United Kingdom (UK). As an official identification document, passports primarily...
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Children's Passports

Do children need their own passports?

Yes, children do need their own passports to travel internationally. Each child, regardless of age, must have their own valid passport...
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Passport Validity

What is the validity period of a passport?

The validity period of a passport depends on various factors, including the type of passport and the age of the passport holder. For...
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Help me with my HM Passport Office customer service issue

Ask any question you have about HM Passport Office customer service. We will do our best to get you answers right away.
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