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Guangzhou Hurricane Express Company Customer FAQ

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What is Guangzhou Hurricane Express Company's Phone Number?

The question we are asked most often is about how to talk to Guangzhou Hurricane Express Company customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Guangzhou Hurricane Express Company Customer Questions

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Services Offered

What services does Guangzhou Hurricane Express Company offer?

Guangzhou Hurricane Express Company offers a variety of logistics services including international and domestic shipping,...
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Are there any restricted items that cannot be shipped?

Guangzhou Hurricane Express Company has restrictions on certain items, including hazardous materials, illegal goods, and some...
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Can I schedule a pickup for my package?

Individuals can arrange package pickups through Guangzhou Hurricane Express Company by visiting their website. They will need...
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Shipping Rates

What are the shipping rates for domestic packages?

Guangzhou Hurricane Express Company has varying domestic shipping rates based on factors like weight, size, destination, and...
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What are the shipping rates for international packages?

Shipping rates for international packages through Guangzhou Hurricane Express Company depend on multiple factors, such as...
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Delivery Time

How long does it take to deliver a package domestically?

Delivery times for domestic packages with Guangzhou Hurricane Express Company can vary, typically ranging from one to several...
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How long does it take to deliver a package internationally?

International delivery times with Guangzhou Hurricane Express Company vary based on destination, shipping method, and customs...
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Package Requirements

What is the maximum weight and size limit for packages?

Guangzhou Hurricane Express Company has set weight limits typically around 70 kilograms and size limits of 200 centimeters for...
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What are the packaging requirements for shipping items?

Guangzhou Hurricane Express Company emphasizes the importance of strong packaging to ensure safe delivery. Sturdy materials...
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What customs documents are required for international shipping?

When shipping internationally with Guangzhou Hurricane Express, it is crucial to prepare the necessary customs documents,...
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Package Tracking and Insurance

Can I track my package online?

Customers of Guangzhou Hurricane Express Company can track their packages by visiting the official website and entering a...
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Does Guangzhou Hurricane Express Company offer insurance for packages?

Guangzhou Hurricane Express Company does provide insurance options for packages, allowing customers to secure their shipments....
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How does the insurance for packages work?

Shipping insurance protects packages from loss or damage, allowing senders to declare their items' value accurately. With...
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Payment and Address Changes

What payment methods are accepted by Guangzhou Hurricane Express Company?

Guangzhou Hurricane Express Company generally accepts several payment methods such as bank transfers, credit cards, and online...
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Can I change the delivery address after placing an order?

Changing the delivery address with Guangzhou Hurricane Express Company can be challenging after placing an order. It is easier...
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