Can I cancel or change my order?
Yes, you can cancel or change your order on Gtostore.com, but there are certain conditions to keep in mind. If you wish to cancel your order, you must do so within 24 hours of placing it. After this timeframe, your order will begin processing and cannot be cancelled. To cancel or make changes to your order, you can contact our customer support team via email or phone, providing your order details. Please note that if your order has already been shipped, you will not be able to cancel it but can still initiate a return or exchange once you receive the product. Make sure to review our return and exchange policy for further information on the process.
Answered May 3, 2024
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