Can I get a refund for a pre-ordered game?

Green Man Gaming typically has a refund policy that applies to pre-orders, but it may vary based on specific circumstances. Generally, customers may request a refund for a pre-ordered game if they cancel the pre-order before the game's release. However, once the game has been released and the purchase is complete, the refund policy may change to only allow refunds under certain conditions, such as if the game is defective or not as described. It is essential for customers to review the specific refund policy outlined on the Green Man Gaming website, as it provides detailed information regarding eligibility, time frames, and any necessary steps for obtaining a refund. Additionally, it is advisable to check the current page for any updates or changes to the refund policy. This ensures that customers have the most accurate information regarding their rights when it comes to pre-orders and potential refunds.