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Granite City Tool Customer FAQ

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What is Granite City Tool's Phone Number?

The question we are asked most often is about how to talk to Granite City Tool customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Granite City Tool Customer Questions

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Products and Services

What products does Granite City Tool offer?

Granite City Tool provides an extensive selection of products for construction, woodworking, and manufacturing. Their offerings...
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Are there any warranty options for Granite City Tool's products?

Granite City Tool usually provides warranty options for their products, which can differ by item and manufacturer. Many tools...
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Are there tutorial resources available for your products?

Granite City Tool provides a range of tutorial materials to help customers understand and effectively use their tools. These...
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Do you provide bulk purchasing options?

Granite City Tool does provide bulk purchasing options suitable for businesses or contractors needing larger quantities. Bulk...
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Company Information

How long has Granite City Tool been in business?

Granite City Tool has been operating for many decades, building a strong reputation for quality tools and customer service. For...
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Where are Granite City Tool's locations?

Granite City Tool has several locations mainly in Minnesota, Wisconsin, and Illinois, providing diverse tools and equipment for...
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Can I request a catalog from Granite City Tool?

Granite City Tool usually provides a variety of products and may have catalogs in different formats, including digital ones...
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Shipping and Order Tracking

Does Granite City Tool offer international shipping?

Granite City Tool mainly serves customers in the United States but may have specific policies for international shipping. It is...
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Can I track my order from Granite City Tool?

Customers can track their Granite City Tool orders through email confirmations sent after processing, which include shipping...
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What shipping carriers do you use for deliveries?

Granite City Tool usually collaborates with various reliable shipping carriers, including UPS and FedEx, to ensure prompt and...
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Support and Policies

What is Granite City Tool's return policy?

Granite City Tool's return policy allows for unused items in original packaging to be returned within about thirty days,...
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Does Granite City Tool provide technical support for their products?

Granite City Tool offers basic product information and guidance on their website, which can assist customers with their tools....
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Can I schedule an appointment for technical support?

Granite City Tool does not typically offer appointment scheduling for technical support. Instead, customers can utilize online...
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Payments and Promotions

What payment methods does Granite City Tool accept?

Granite City Tool accepts various payment options, including major credit cards and some online payment services. Payment...
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Does Granite City Tool offer any discounts or promotions?

Granite City Tool often has various discounts and promotions that change throughout the year, including seasonal sales and...
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