Google Voice Customer FAQ

If you received a message indicating that your ID verification was unsuccessful, you can attempt to reverify your identity by following the instructions provided in the original message. Typically, this involves supplying the necessary information again through the verification process. Make sure all information is accurate and complete to improve your chances of successful verification.

To port your Google Voice number to another carrier, first ensure you meet the requirements of the new carrier. Then, sign in to your Google Voice account, go to Settings, and select the "Account" section. Next, you'll find the option to port your number. Follow the instructions provided to get your porting authorization code. After that, contact your new carrier and provide the necessary information, including the porting code. This process can take a few days to complete.