How Do I Contact Customer Support from Good Housekeeping Magazine About a Fraudulent Charge?
Fraud is one of the most sensitive topics in the digital age, but you can protect yourself from its impact by keeping detailed documentation when it happens and reaching out to Good Housekeeping and your bank or credit card company. Please keep in mind that the sooner you report it, the sooner you can get it resolved.
In today's age, fraudulent charges aren't too uncommon, and there are a few ways to resolve them. Good Housekeeping Magazine has been around for more than 100 years and is no stranger to scammers impersonating them. Read on to learn how to report a fraudulent charge.
Tips for Reporting Fraud
Proper documentation is key for proving fraud.
- Keep emails and electronic receipts in a separate folder to make it easier to find what you need.
- If anyone calls you, please take detailed notes. The time of the call, the name of the caller and the number they're calling from are important details.
Reach out to Good Housekeeping
If you see a fraudulent charge from Good Housekeeping, please call one of the company's customer service representatives. You'll be able to speak to someone Mondays through Fridays from 8 a.m. until 8 p.m. EST, and on Saturdays 9 a.m. to 5 p.m. EST. You can get in touch with Good Housekeeping customer service here.
Once you have someone on the line, explain what happened and try not to raise your voice, although it's tempting. Most people are unaware that shouting through a phone actually muffles your voice and makes understanding you more difficult.
Reach out to Your Financial Institution
Another method of resolving fraudulent charges is to get in touch with your financial institution, your bank or credit card company. Inquire about the fraud and consumer protection policies in place to protect you. Most banks and credit card companies take fraud seriously enough to not hold their members accountable for unauthorized transactions, but the sooner you can report fraudulent charges, the better.
One of your bank's representatives may advise you to change your passwords and PINs as a precaution. Your account may be temporarily frozen and if the fraudulent charge occurred against your bank account, you might be issued a new bank account number.
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