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Gohastings.com Customer FAQ

Top Answers & How-to Guides

What is Gohastings.com's Phone Number?

The question we are asked most often is about how to talk to Gohastings.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I cancel or modify my order?

Yes, you can cancel or modify your order on Gohastings.com, but it depends on the status of your order. If your order has not been...
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Ordering

How do I place an order?

To place an order on Gohastings.com, simply browse through our website to find the items you wish to purchase. Once you have made your...
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How do I redeem a coupon or promotional code?

To redeem a coupon or promotional code on Gohastings.com, simply proceed to the checkout page and enter the code in the designated...
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Can I cancel or modify my order?

Yes, you can cancel or modify your order on Gohastings.com, but it depends on the status of your order. If your order has not been...
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Payment

What payment methods do you accept?

At Gohastings.com, we offer a variety of secure and convenient payment methods to ensure a seamless shopping experience. We accept...
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Shipping

Do you offer international shipping?

Yes, Gohastings.com offers international shipping to select countries. We understand that our customers come from all around the world...
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How long does shipping take?

Shipping times vary depending on the shipping method chosen and the destination. For standard shipping within the United States, orders...
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Can I track my order?

Yes, you can easily track your order on Gohastings.com. Once your order has been processed and shipped, you will receive a confirmation...
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Returns and Exchanges

Can I return or exchange items?

Yes, you can return or exchange items purchased from Gohastings.com. We understand that sometimes you may change your mind or receive...
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What is your return policy?

Our return policy at Gohastings.com ensures customer satisfaction. We accept returns within 30 days of purchase for a full refund or...
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Loyalty Program

Do you have a loyalty program?

Yes, we have a loyalty program called the "Hastings Rewards" program. It is designed to reward our loyal customers with exclusive benefits...
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Gift Cards

Are gift cards available for purchase?

Yes, gift cards are available for purchase on Gohastings.com. We understand that gift cards make for the perfect present and offer...
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Pre-orders

What is the pre-order process?

The pre-order process at Gohastings.com allows customers to reserve upcoming items before their official release. To pre-order an item,...
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Help me with my Gohastings.com customer service issue

Ask any question you have about Gohastings.com customer service. We will do our best to get you answers right away.
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