What is your return policy?

Our return policy at Gohastings.com ensures customer satisfaction. We accept returns within 30 days of purchase for a full refund or exchange. To be eligible, items must be in their original condition, unopened, and accompanied by the original receipt. We understand that sometimes purchases may not meet your expectations, and so we offer this hassle-free return policy. However, certain items such as electronics and custom-made products are non-returnable unless they are defective. Additionally, shipping charges are non-refundable unless the return is due to our error. We strive to provide seamless returns for our valued customers, and our dedicated customer service team is always available to handle any queries or concerns regarding returns.