What is the return policy for Godiva Chocolates?

Godiva Chocolates offers a comprehensive return policy for customer satisfaction. If you are not completely pleased with your purchase, you can return the item within 30 days of receipt. To be eligible for a refund or exchange, the products must be unused, in their original packaging, and accompanied by proof of purchase. Additionally, personalized or customized items are not eligible for returns unless they are defective or damaged. Return shipping fees are non-refundable, unless the return is due to a manufacturing defect or shipping error. To initiate a return, you can contact Godiva Chocolates' customer service or visit a nearby retail store. Please note that refunds will be issued in the original form of payment, and the return policy may vary during peak holiday seasons.