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Can I cancel or modify my order after it has been placed?

Asked 2 years ago
When it comes to canceling or modifying an order placed with Genuine Parts, it is important to act quickly. Once an order is placed, it is typically processed promptly to ensure that customers receive their items as soon as possible. Because of this efficient processing, there may be limited options available for changes or cancellations, depending on the stage of the order fulfillment. If a customer wishes to modify an order, such as changing the quantity or item type, it would be best to review the order confirmation email or visit the current web page for specific instructions and options. In many cases, modifications may not be possible if the order has already been sent for processing. If a cancellation is desired, understanding the company policy is crucial. Genuine Parts generally permits cancellations within a specific time frame after the order is placed. However, once the order has moved beyond the processing stage, it may become more difficult to effectuate a cancellation. Customers are encouraged to check the current web page for detailed information on their order policies, including how to manage an order after placement. This information can help clarify the options that may be available and guide customers effectively through the process of potentially changing or canceling their order.
Answered Aug 2nd 2025

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