Yes, Gateway Computers offers a return policy to ensure customer satisfaction. If you are not completely satisfied with your purchase, you can return the Gateway computer within 30 days of the original purchase date. However, certain conditions apply. The product must be in its original packaging and in the same condition as when it was received. Accessories, software, and bundled items must also be returned. Additionally, you will need to provide the original sales receipt or invoice. Shipping fees and any applicable restocking fees may be deducted from the refund amount. It is important to note that custom-configured orders may not be eligible for return. For further details and assistance with returns, customers can contact Gateway’s customer service.
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