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Fye.com Customer FAQ

Top Answers & How-to Guides

What is Fye.com's Phone Number?

The question we are asked most often is about how to talk to Fye.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you have a rewards program for loyal customers?

Yes, we do have a rewards program for our loyal customers called FYE Backstage Pass. It is designed to appreciate and reward our valued...
Ask any question you have about Fye.com customer service, get an answer now.
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About Fye.com

What is Fye.com?

Fye.com is an online entertainment store that offers a vast selection of new and used music, movies, games, and collectibles. It is...
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Payment Methods

What payment methods are accepted?

At Fye.com, we offer a variety of payment methods to ensure a convenient and secure shopping experience. We accept major credit cards,...
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Shipping Information

How long does shipping take?

At Fye.com, shipping times may vary depending on your location and the shipping method selected. We strive to process and ship all...
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Order Tracking

Can I track my order?

Yes, you can track your order on Fye.com. Once your order has been shipped, you will receive a confirmation email with a tracking number...
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Return Policy

What is your return policy?

Our return policy allows customers to return most products within 30 days of purchase for a full refund or exchange. To be eligible,...
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International Shipping

Do you offer international shipping?

Yes, we offer international shipping to select countries. At Fye.com, we understand the global demand for our products and strive to...
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Product Condition

Are all products brand new?

Yes, all products on Fye.com are brand new. We take pride in offering our customers a wide selection of brand new items that are sealed...
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Order Changes

Can I cancel or change my order after it has been placed?

Unfortunately, once an order has been placed on Fye.com, it cannot be cancelled or changed. This is because our system processes orders...
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Rewards Program

Do you have a rewards program for loyal customers?

Yes, we do have a rewards program for our loyal customers called FYE Backstage Pass. It is designed to appreciate and reward our valued...
Read more

Help me with my Fye.com customer service issue

Ask any question you have about Fye.com customer service. We will do our best to get you answers right away.
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