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Fundly Customer FAQ

Top Answers & How-to Guides

How do I Contact Fundly Customer Service?

The question we are asked most often is about how to talk to Fundly customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Fundly Customer Questions

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Creating Campaigns

Can I collaborate with others on a campaign?

Fundly allows users to collaborate on campaigns, enhancing outreach and engagement. You can invite team members to help manage...
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Can I create a campaign for a non-profit organization?

Individuals can indeed create fundraising campaigns for non-profit organizations on Fundly. The platform supports various...
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How do I create a fundraising campaign on Fundly?

To start a fundraising campaign on Fundly, visit their website and create an account if necessary. After logging in, find the...
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Campaign Management

Can I track my fundraising progress?

Fundly offers tools to track fundraising progress through a dashboard showing key metrics like total funds raised and donation...
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How do I withdraw funds raised on Fundly?

To withdraw funds raised on Fundly, users should go to the platform's dashboard and find the "Withdraw" option. They must...
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How do I promote my Fundly campaign?

To effectively promote a Fundly campaign, utilize social media, engage your network, and consider email outreach with...
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What resources are available for campaign tips?

Fundly offers various resources to boost fundraising campaigns, including a blog with articles on strategies and storytelling,...
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Fees and Payments

What payment methods are accepted on Fundly?

Fundly accommodates various payment preferences by accepting major credit and debit cards such as Visa, MasterCard, American...
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Is there a minimum amount I need to raise?

Fundly does not require a minimum fundraising amount, giving campaign creators the freedom to set their own goals based on...
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Are there any fees associated with using Fundly?

Fundly does charge fees for its services, including a platform fee based on funds raised and payment processing fees for...
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Support and Security

How secure is the donation process on Fundly?

Fundly prioritizes donation security by using encryption to safeguard personal and financial data during transactions. The...
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Do I need to register to donate?

Typically, one-time donations on Fundly do not require registration, allowing for easy contributions. However, creating an...
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How can I get support if I have an issue with my campaign?

To get support for issues with your campaign on the Fundly platform, check the help center on their website for articles that...
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Fundly Overview

What are the success stories from Fundly campaigns?

Fundly has enabled numerous successful campaigns for personal issues, nonprofit initiatives, and creative projects. Stories...
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What is Fundly and how does it work?

Fundly is an online crowdfunding platform that enables individuals and organizations to raise funds for various purposes. Users...
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What kinds of projects or causes can I fundraise for?

Fundly allows fundraising for a diverse array of projects including personal needs, community events, charitable causes, and...
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We look to the Fundly issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Fundly issues reported to GetHuman

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