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Fujifilm Customer FAQ

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How do I Contact Fujifilm Customer Service?

The question we are asked most often is about how to talk to Fujifilm customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Fujifilm Customer Questions

I accidently formatted my camera and want to know if there is a way to retrieve them.

Unfortunately, once you've formatted your camera, the pictures and videos usually cannot be recovered. Formatting a Fujifilm camera deletes all the images and videos on the SD card or internal memory, making them irretrievable. Always remember to back up or transfer your media files to another device or storage solution before formatting your camera to avoid accidental loss.
Asked Mar 24, 2024 4:12 PM

I accidently deleted all my photos on my fuji S8200 camera and want advice how to retrieve them.

Unfortunately, once photos are deleted from your Fuji S8200 camera, they can't be retrieved directly from the camera. However, if the photos were on an SD card, you may use a photo recovery software on your computer. These programs can try to recover deleted files from a memory card. Please note that the success of recovery depends on how much you've used the card after the deletion. The more new files that have been written to the card, the harder it will be to recover the older deleted files. Stop using the card immediately to have the best chance at recovery.
Asked Mar 24, 2024 3:57 PM

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