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Frys.com Customer FAQ

Top Answers & How-to Guides

What is Frys.com's Phone Number?

The question we are asked most often is about how to talk to Frys.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is there a loyalty program or rewards program available?

Yes, Frys.com offers a loyalty program called Frys Rewards. This program allows customers to earn points on their purchases that can...
Ask any question you have about Frys.com customer service, get an answer now.
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Order Tracking

How do I track my order?

To track your order on Frys.com, log in to your account and go to the "Order History" section. From there, you can view the status...
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Order Changes

Can I cancel or change my order after it has been placed?

Yes, you have the option to cancel or change your order after it has been placed on Frys.com. However, the ability to cancel or modify...
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Payment Methods

What payment methods are accepted on Frys.com?

Frys.com accepts a variety of payment methods to provide convenience and flexibility to customers. Currently, we accept major credit...
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Shipping Information

Is there a minimum purchase amount for free shipping?

No, there is no minimum purchase amount required for free shipping on Frys.com. We offer free shipping on all eligible orders regardless...
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How long does it take to process and ship an order?

At Frys.com, we strive to process and ship your order as quickly as possible. The time it takes to process and ship an order may vary...
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What are the shipping options and their associated costs?

Fry's.com offers multiple shipping options to cater to customers' needs. The available choices include Standard Ground Shipping, Expedited...
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Are there any restrictions on international shipping?

Yes, there are certain restrictions on international shipping. Please note that Fry's Electronics only ships to select countries. Additionally,...
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Returns and Exchanges

Can I return or exchange a product purchased from Frys.com?

Yes, you can return or exchange a product purchased from Frys.com. We understand that customers may have varying reasons for wanting...
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Warranty Policy

What is the warranty policy for products sold on Frys.com?

The warranty policy for products sold on Frys.com varies depending on the manufacturer. Most products come with a manufacturer's warranty...
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Loyalty Program

Is there a loyalty program or rewards program available?

Yes, Frys.com offers a loyalty program called Frys Rewards. This program allows customers to earn points on their purchases that can...
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Help me with my Frys.com customer service issue

Ask any question you have about Frys.com customer service. We will do our best to get you answers right away.
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