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Freshtrends.com Customer FAQ

Top Answers & How-to Guides

How do I Contact Freshtrends.com Customer Service?

The question we are asked most often is about how to talk to Freshtrends.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Freshtrends.com Customer Questions

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Order Tracking and Changes

How can I track my order?

Customers at Freshtrends.com can track their orders using a tracking number received via confirmation email after shipment. By...
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How long does it take to ship an order?

The shipping time for orders from Freshtrends.com varies based on shipping method and location, with standard shipping within...
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Can I modify or cancel my order after it has been placed?

Once an order is placed, modifying or canceling it on Freshtrends.com may be limited. Orders process quickly, so changes should...
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Policies and Shipping

What is your return policy?

Freshtrends.com offers a return policy allowing returns typically within thirty days, provided items are unworn and in original...
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What payment methods do you accept?

Freshtrends.com provides a range of payment methods, including major credit cards like Visa and PayPal, to suit various...
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Do you offer international shipping?

Freshtrends.com provides international shipping options, catering to a worldwide customer base with varied delivery speeds and...
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Jewelry and Customization

What is your sizing chart for jewelry?

Freshtrends.com does not have a one-size-fits-all chart but offers specific guidelines for different jewelry types. Rings...
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What materials are used in your jewelry?

Freshtrends.com utilizes a variety of high-quality materials in its jewelry, primarily surgical steel for durability, as well...
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Can I get my jewelry customized or engraved?

Freshtrends.com provides a variety of customization and engraving options for their jewelry, including personalizing pieces...
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What is your policy on repairs for jewelry?

Freshtrends.com emphasizes quality and customer satisfaction, offering repair services for damaged jewelry, though policies can...
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Gifts and Care

Do you offer gift wrapping services?

Freshtrends.com does not explicitly mention gift wrapping services, but they have a range of beautiful jewelry that is ideal...
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Can I purchase a gift card for someone else?

Freshtrends.com provides the option to buy gift cards for others, giving recipients the freedom to select their preferred...
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How do I care for my jewelry from Freshtrends?

To properly care for jewelry from Freshtrends, store it securely in a soft pouch or compartmentalized box to avoid damage....
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Promotions and Privacy

Are there any discounts or promotions available?

Freshtrends.com often provides a variety of discounts and promotions that enhance the shopping experience. These can include...
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What is your privacy policy?

Freshtrends.com prioritizes customer privacy and security but does not provide specific policy details. Generally, their...
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